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General conditions

General conditions

GENERAL TERMS

 

CANCELLATION OF THE CONTRACT BY THE CLIENT

In case of a booking cancellation the client must pay the following fees:

  • Administratives fees cancelation of € 100,-
  • Between 149 and 28 days before arrival 30% of the booking.
  • Between 27 and 8 days before arrival 50%.
  • Less than 7 days, 100%.

If the client leaves voluntarily before the end of his stay there will be no credits.

 

 CANCELLATION BY COVID19
In case of negative travel advice for Spain (orange or red area)or due to closure of the borders, the reservation can be canceled free of charge. In this case you are entitled to a refund or a voucher.

 

CHANGES BY THE COMPANY

In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.

 

 

OCCUPATION

The rented premises may be occupied at the contracted date. The arrival in the houses for 8 persons is on Friday from 4 p.m. to 7 p.m. In others houses it is on Saturday from 4 p.m. to 7 p.m. They are not to be occupied by more persons than stated in the contract. If this number is exceeded, the agreement can be cancelled by the lessor.

 

If the arrival is after 7 p.m. please call us at the telephone nr. 0034-972257153 or send a message by whatsapp at 0034 691107047

 

The departure time is before 10 a.m.

 

Keys to the rented properties can be collected in our office:

IMMO VILLAS MAS FUMATS

Carrer Espanya 52 – Mas Fumats – 17480 Roses (Girona)

 


DAMAGES

The tenant is responsible for all damages caused by him or a member of his family to the inventory, the rented premises or the properties of the organization, and is obliged to inform the office hereof without delay. The management, nor the intermediary through whom this contract has been concluded, nor the owner of the rented premises can be held responsible for whatever damage which might produce itself for the tenant or a member of this party. Tenant obliges himself to keep the premises in good order and not to leave perishable food. The washing up must be done, if there is a dishwasher it can be turned on before departure, if you don’t comply with these rules we will charge a tax from € 50,-. The day of departure the rented premises will be checked on damages, losses etc. 



NIGHT REST AND ANIMALS

Please cooperate in not disturbing people's night rest after midnight. It is not allowed to bring any domestic animals with you, unless same has been agreed upon in the contract.

 

 

DEPOSIT

As a guaranty a valid credit card must be facilitated. By default, a deposit in cash of € 500,- . This deposit will be returned to you before 14 days after departure by bank transfer. Expenses caused by damage to the house will be deducted, such as broken umbrellas due to leaving them open when there is wind, cleaning, tourist tax, towels, as well as excess kw consumed (included in the price 15kw daily) and any bank charges for transfers received from any country outside of the Euro zone. The tenant agrees, if the damage exceeds the value of the deposit, to pay the difference.